Attribution
How orders are credited after a redirect, and what the reports show.
5 articles
- How does SignalLane count visitors sent by AI assistants?
SignalLane names the assistant from the site that sent the visitor and the link's campaign tag: ChatGPT, Gemini, Claude, Perplexity, Copilot or You.com. Shopify may classify differently.
- How long are visit records kept, and why might a day be missing?
Visit records are kept 30 days and daily totals 400 days. A banner names any day SignalLane could not record every report, and a day can also be low for reasons it cannot see.
- What do the attribution figures mean?
Landing visits, attributed orders and revenue, what SignalLane did for you, and a day-by-day table, for any date range. Days run midnight to midnight UTC, and Export CSV downloads the range.
- What does the Activity page show?
Every landing visit, order and visit to a broken page from the last 7 or 30 days, newest first, each labelled with what brought it: an ad, an AI assistant, a campaign or SignalLane.
- Why did an order show as 'direct' after a redirect, and how does SignalLane fix it?
A hop to another domain or store can drop the campaign tags and the visit that started the order. SignalLane carries the tags, marks its own redirects, and credits the order on its Attribution page.